Shingo Prize Awarded to Boston Scientific Coyol for Operational Excellence

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of its facility, the Boston Scientific manufacturing site in Coyol, Costa Rica has been awarded the internationally-recognized Shingo Prize from the Shingo Institute, a program in the Jon M. Huntsman School of Business.

LOGAN, Utah – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Boston Scientific’s manufacturing site in Coyol, Costa Rica with the Shingo Prize.

“Receipt of the Shingo Prize is a worldwide recognized symbol of an organization’s successful establishment of a culture anchored on principles of enterprise excellence—principles such as respect for every individual, leading with humility, quality at the source, the quest for perfection, creating value for the customer, etc.,” said Ken Snyder, executive director at the Shingo Institute. “Ultimately, these recipients are in a class of the best organizations in the world, regardless of industry or country.”

Boston Scientific is a leading developer and manufacturer of medical devices on the global stage centered around a mission “to transform lives through innovative medical solutions that improve the health of patients around the world.” Boston Scientific began operations in Costa Rica in 2004 and employs more than 4,000 associates in the country. Boston Scientific provides more than 13,000 life-changing products that help treat 30 million patients around the world each year.

“This prize is a reflection of our strong culture of operational excellence. It is also the result of a high-performing, passionate, and engaged team with a winning spirit. The Coyol team is committed to achieving excellence in everything we do,” said Luis Serrano, vice president of operations of the Coyol site.

“It’s a great experience that we can live every day,” said Randall Arroyo, one of the site’s product builders, or guías. “It has made us grow in our daily life because knowledge opens doors and we can go beyond what we could before.”

The Boston Scientific facility in Coyol has made several achievements along their journey to operational excellence. In 2015, the facility received the Shingo Bronze Medallion and, the following year, became the first carbon-neutral medical company in Costa Rica and was officially recognized by the Costa Rican government as an inclusive company. In 2017 the company was not only ISO 50001 certified but also received Blue Flag certification for sustainability and received the National Excellence Award. The site is currently the world’s largest manufacturer of biopsy forceps and imaging catheters.

By “challenging” or applying for Shingo recognition, organizations invite a group of accomplished professionals and trained examiners to thoroughly review their culture and operations. The examiners evaluate the challengers based on a rigorous set of standards and the Shingo Institute awards the organizations according to their assessment results.

Team members from the Boston Scientific Coyol facility will receive the Shingo Prize during the Awards Gala at the 31st Shingo Conference held the week of April 28–May 3, 2019 in Cincinnati, Ohio, USA. The conference is a five-day event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and experience for organizations in their pursuit of operational excellence.

About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model™ which is the basis for its several educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates. For more information on workshops, affiliates, or to register to attend the International Shingo Conference, please visit www.shingo.org.

Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence by Robert Derald Miller Receives Shingo Publication Award

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of his work, Robert Derald Miller has been selected as a recipient of an internationally-recognized award from the Shingo Institute, a program in the Jon M. Huntsman School of Business. The author will receive the award at the Shingo Conference occurring April 28–May 3, 2019 in Cincinnati, Ohio.

LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Robert Derald Miller with the Shingo Publication Award for his book, Hearing the Vocie of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence. Mr. Miller served as executive director of the Shingo Prize, which, under his leadership, became the Shingo Institute. While serving in this position for a total of eight years, he came to understand the importance of an organization’s culture and the interplay between principles, systems, tools, results, and culture which resulted in the Institute’s current Shingo Model™. Personally involved in organizational change, culture realignment, and continuous improvement for over 40 years, Mr. Miller has researched and shared such topics as student as well as consultant and teacher.

“Receipt of the Shingo Publication Award signifies an author’s significant contribution and practical application to the body of knowledge regarding enterprise excellence,” said Ken Snyder, executive director of the Shingo Institute.

By “challenging” or applying for a Shingo Publication award, authors invite a group of accomplished professionals and trained examiners from the Shingo Institute to thoroughly review their publication(s). Shingo examiners select recipients based on a rigorous set of standards.

“This book is about learning to listen to the voice of a principle,” the text’s forward states. “When we hear the voice of a principle it informs us about how to act that will create the most positive outcome. When we fail to or are incapable of hearing the voice of a principle we disregard perhaps the most critical component of organizational or even personal strategy.”

The text is written to appeal to leaders and managers of all kinds of industries and to those that have not yet started a journey of Lean or other operational excellence ventures. It will be especially useful for individuals taking the Shingo workshops and also help garner interest in the Shingo Institute and the Model.

“This book taught me that we need to focus on aligning everything we do to these principles and let their voice guide our behaviors,” said Wahl Corporation Senior Vice President Brian Wahl. “It was validating to hear from Bob’s experiences working for other companies who faced the same struggles and inspiring to hear the examples of success when the principles were being exemplified.”

“Reading Robert D. Miller’s book helped me refresh the understanding I acquired after participating in the [Shingo Model] Training Program,” said Hector Luis Garza Trevino, of Quality and Continuous Improvement. “I consider this book the best starting point for any person or organization that is truly committed in aligning and creating their culture of excellence.”

“As a leader in an organization that emphasizes the importance of deliberately building, and striving to maintain, a high performance culture, I know how difficult it can be and how immensely rewarding to learn and implement principles that drive improvement for employees, customers, shareholders, and the community,” said US Synthetic President Rob Galloway. “To have these principles taught so succinctly and to have them linked so beautifully makes this volume a treasure trove for the novice as well as the experienced leadership team.”

Mr. Miller will receive his award at the awards ceremony during the Shingo Conference in Cincinnati, Ohio, USA on April 28–May 3, 2019. The conference is a week-long event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and experience for organizations in pursuit of operational excellence.

 About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model which is the basis for its several educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates. For more information on workshops, affiliates, or to register to attend the next Shingo Conference, please visit www.shingo.org.

The Shingo Institute Welcomes Michiki Morgan Worldwide as a New Provider of Shingo Workshops

Summary: Shingo Licensed Affiliates are private companies who contract with the Shingo Institute to teach Shingo Workshops to groups and individuals. Michiki Morgan Worldwide has just contracted to become the newest Shingo Licensed Affiliate.

Logan, Utah— The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has partnered with Michiki Morgan Worldwide (MMWW) to become one of the Institute’s newest Shingo Licensed Affiliates and the first equipped to provide services in Japan. This partnership means that MMWW will teach the Shingo workshops to groups and individuals interested in improving the culture of their organization to improve efficiency, working conditions, and value.

“We are very excited to have Michiki Morgan Worldwide as a new affiliate partner,” Ken Snyder, executive director of the Shingo Institute, said. “They are an exceptional company devoted to principles of operational excellence and, together, we hope to help many other companies on their continuous improvement journeys.”

About Michiki Morgan Worldwide

With centers in Atlanta and Tokyo, MMWW boasts a network of world-class experts, consultants, and coaches across the globe to serve clients. It will offer workshops in Japan and the US but can also serve client needs in all regions. MMWW is devoted to serving organizations with a need to improve the performance of their Japanese and Asia-based operations. It does so by helping develop strong global leaders that can lead operational excellence in today’s fast-paced and complex world.

The secret to MMWW’s success is creating a cohesive culture in multinational organizations that respects each individual beyond cultural differences. This, in turn, helps clients improve quality, performance, and profitability. MMWW has extensive experience in its field, helping US-based companies run operations in Japan, including joint ventures as well as acquired or integrated entities. It also offers support for clients who do not have a strong leadership pipeline in place, threatening international operations and a company’s future, sustainable growth.

About the Shingo Institute

The Shingo Institute administers the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program of the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in the concepts, systems, and improvement techniques that have become known as the Toyota Production System (TPS).

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model™,which is the basis for its educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates, including e Results. For more information on workshops, affiliates, or to register to attend the Shingo Conference, please visit www.shingo.org.

Contact information:

Michiki Morgan Worldwide

https://michikimorgan.com

Shingo Prize Awarded to Merit Medical Systems Inc., Mexico for Operational Excellence

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of its facility, Merit Meidcal Systems Inc., Mexico has been awarded the internationally-recognized Shingo Prize from the Shingo Institute, a program in the Jon M. Huntsman School of Business.

LOGAN, Utah – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Merit Medical Systems Inc., Mexico (Merit) with the Shingo Prize.

“Receipt of the Shingo Prize is a worldwide recognized symbol of an organization’s successful establishment of a culture anchored on principles of enterprise excellence—principles such as respect for every individual, leading with humility, quality at the source, the quest for perfection, creating value for the customer, etc.,” said Ken Snyder, executive director at the Shingo Institute. “Ultimately, these recipients are in a class of the best organizations in the world, regardless of industry or country.”

Founded in 1987, Merit has grown to be a leading manufacturer and marketer of proprietary, disposable medical devices. The company’s initial focus of medical products used in injection and plastic insert molding eventually grew to a much broader scope, including devices used in interventional, diagnostic, and therapeutic procedures particularly in cardiology, radiology, oncology, critical care, and endoscopy. Merit’s growth in sales and product lines has occurred through internal research and development projects as well as strategic acquisitions.

Merit employees are focused each day on making a difference by understanding customer needs as well as innovating and delivering a diverse range of products that improve the lives of people and communities throughout the world. With products in more than 15 clinical areas, Merit attributes the success of its products to its management team’s experience in the health care industry as well as excellence in sales, customizable products, and a dedication to offering facility-unqiue solutions in world-wide markets.

“To me [the Shingo Model™] is a life-changing opportunity to lead and coach the organization with a purpose to improve daily and provide every member of the team a voice and a personal growth,” said Carlos Santos, managing director of Latin America operations.

Scarlet Guevara, communications coordinator, said, “As a young professional, the experience of [the Shingo Model] has opened a panorama that impacts not only…my person but, I am sure…a whole generation.” She also expressed, “[The Shingo Model] provides an encouraging outlook to the industry with great value for the new generations.”

By “challenging” or applying for Shingo recognition, organizations invite a group of accomplished professionals and trained examiners to thoroughly review their culture and operations. The examiners evaluate the challengers based on a rigorous set of standards and the Shingo Institute awards the organizations according to their assessment results.

Team members from Merit will receive the Shingo Prize during the Awards Gala at the 31st Shingo Conference held the week of April 28–May 3, 2019 in Cincinnati, Ohio, USA. The conference is a five-day event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and experience for organizations in their pursuit of operational excellence.

About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model which is the basis for its several educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates. For more information on workshops, affiliates, or to register to attend the International Shingo Conference, please visit www.shingo.org.

The Shingo Institute Welcomes Clear Aim Systems as a New Provider of Shingo Workshops

The Shingo Institute Welcomes Clear Aim Systems as a New Provider of Shingo Workshops

Summary: Shingo Licensed Affiliates are private companies who contract with the Shingo Institute to teach Shingo Workshops to groups and individuals. Clear Aim Systems has just contracted to become the newest Shingo Licensed Affiliate.

Logan, Utah— The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has partnered with Clear Aim Systems to become one of the Institute’s newest Shingo Licensed Affiliates. This partnership means that Clear Aim Systems will teach the Shingo workshops to groups and individuals interested in improving the culture of their organization to improve efficiency, working conditions, and value.

“We are very excited to have Clear Aim Systems as a new affiliate partner,” Ken Snyder, executive director of the Shingo Institute, said. “They are an exceptional company devoted to principles of operational excellence and, together, we hope to help many other companies on their continuous improvement journeys.”

About Clear Aim Systems

Based in Pleasant View, Utah, Clear Aim Systems is a consulting organization committed to helping companies incorporate the Shingo Model™ in a balanced way. The company’s approach is based off the teaching of W. Edwards Deming, who taught, “A system is a network of interdependent components that work together to try and accomplish the aim of the system. The aim of the system must be clear to everyone in the system.” Clear Aim Systems is dedicated to help clients sustain improvement through leadership’s clear understanding of principles, systems, tools, and results as well as the interaction between them.

Brent Allen, the company’s principal consultant, boasts 38 years of experience in management from his work at Lifetime Products, a leading manufacturer of various recreation equipment. Mr. Allen also has experience in supply chain management, overseas sourcing, and business support of software implementations. Clear Aim Systems will be doing work in the U.S. for clients needing assistance on their operational excellence journeys.

About the Shingo Institute

The Shingo Institute administers the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program of the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in the concepts, systems, and improvement techniques that have become known as the Toyota Production System (TPS).

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model,which is the basis for its educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates, including e Results. For more information on workshops, affiliates, or to register to attend the Shingo Conference, please visit www.shingo.org.

Contact information:

Clear Aim Systems

brent@clearaim.systems

http://www.clearaim.systems

4+1: Embedding a Culture of Continuous Improvement, 2nd Ed. by Morgan Jones, Chris Butterworth, and Brenton Harder Receives Shingo Publication Award

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of their work, Morgan Jones, Chris Butterworth, and Brenton Harderhave been selected as recipients of an internationally-recognized award from the Shingo Institute,a program in the Jon M. Huntsman School of Business. The authors will receive the award at the Shingo International Conference occurring April 28–May 3, 2019 in Cincinnati, Ohio.

LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Morgan Jones, Chris Butterworth, and Brenton Harder with the Shingo Publication Award for their book, 4+1: Embedding a Culture of Continuous Improvement, 2nd Ed.Dr. Jones, certified executive coach, Shingo examiner, and author, has helped several organizations deploy Lean Six Sigma, training 1,500 black belts and 5,000 green belts. Mr. Butterworth, currently a partner with S A Partners, coaches executive teams and serves as a Shingo Certified Facilitator and Shingo examiner.Mr. Harder has a wealth of experience from his time on the international stage helping lead companies in London, India, Zurich, and other areas before accepting a position as head of business process improvement with the Bank of New York, Mellon, where he currently serves.

“Receipt of the Shingo Publication Award signifies an author’s significant contribution and practical application to the body of knowledge regarding enterprise excellence,” said Ken Snyder, executive director of the Shingo Institute.

By “challenging” or applying for an award, authors invite a group of accomplished professionals and trained examiners from the Shingo Institute to thoroughly review their publications. Shingo examiners select recipients based on a rigorous set of standards.

4+1 combines the authors’ 70+ years of collective experience in Lean and
business improvement to present five basic habits to the reader that are easy to learn, yet take years to master. These habits, visual management boards, huddles, standard operating procedures, continuous improvement, and gemba walks, are explored in detail individually and collectively, showing how they combine to change the culture of an organization through practicing and constantly reinforcing ideal behaviors. The authors show how a culture of continuous improvement will start to develop almost as soon as the habits are applied and continue to mature as they are mastered. Detailed explanations are given of the habits, how to implement them, and why they work. The much-expanded second edition includes a whole new chapter with “how-to” guidance on implementing the habits through different levels of maturity and a practical self-assessment tool.

Case studies in two of the world’s leading banking organizations, Commonwealth Bank of Australia and Bank of New York, Mellon, demonstrate how the five habits have been used to create a culture of continuous improvement in real-world situations. The authors provide a wealth of practical tips on how to embed habits that drive and constantly reinforce ideal behaviors.

“I can only describe the book 4+1 as a straight to the point, easy to consume guide in how to implement an environment of continuous improvement,” said Uber’s Head of Global Process Excellence Martin Rowlson. “The book is suitable for anyone at all levels regardless of process excellence knowledge and, quite surprisingly, any industry even though it is clearly angled towards the finance sector.”

Klaus Martin Vierhaus, head of process excellence for Bank Julius Baer, said, “This is a must read if you are a business leader and want to change the culture and improve the performance of your operation. At the same time, this book is an excellent read/education for all of you who are new to continuous improvement, Lean management, process excellence, or however your business calls its program.”

Dr. Jones, Mr. Butterworth, and Mr. Harder will receive their award at the awards ceremony during the Shingo Conference in Cincinnati, Ohio, USA on April 28–May 3, 2019.The conference is a week-long event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and experience for organizations in pursuit of operational excellence.

About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model™which is the basis for its several educational offerings, including workshops, study tours, and conferences. Workshopsare available in multiple languages through the Institute’s licensed affiliates. For more information on workshops, affiliates, or to register to attend the next Shingo Conference, please visit www.shingo.org.

The Shingo Institute Welcomes 4 Results as a New Provider of Shingo Workshops

                           

 FOR IMMEDIATE RELEASE

CONTACT:   Dr. Dominic Bria

Shingo Institute

Phone: +1.435.797.0771

Email: dominic.bria@usu.edu

 

Summary: Shingo Licensed Affiliates are private companies who contract with the Shingo Institute to teach Shingo Workshops to groups and individuals. 4 Results in Poland has just contracted to become the newest Shingo Licensed Affiliate.

Logan, Utah — The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has partnered with 4 Results of Poland. The partnership means that 4 Results will teach the Shingo workshops to groups and individuals interested in improving the culture of their organization to improve efficiency, working conditions, and value.

Ken Snyder, the Shingo Institute’s executive director said, “We’re very excited to have 4 Results as our first partner in Poland and are confident that it will be a productive relationship that will benefit organizations in that entire region. They are a great addition to the wonderful affiliate companies that enable the Shingo Institute to accomplish its mission of helping leaders transform their organizations.” Continue reading “The Shingo Institute Welcomes 4 Results as a New Provider of Shingo Workshops”

Ball Beverage Packaging Mont Receives International Recognition for Operational Excellence

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of its facility, Ball Beverage Packaging Mont has been awarded the internationally recognized Shingo Silver Medallion from the Shingo Institute, part of the Jon M. Huntsman School of Business.

LOGAN, Utah – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded the Ball Beverage Packaging Plant in Mont, France with the Shingo Silver Medallion. Continue reading “Ball Beverage Packaging Mont Receives International Recognition for Operational Excellence”

Innovations in Healthcare Management by V K Singh and Paul Lillrank Receives Shingo Publication Award

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of their work, V K Singh and Paul Lillrank have been selected as recipients of an internationally recognized award from the Shingo Institute, a program in the Jon M. Huntsman School of Business. The authors will receive the award at the Shingo International Conference occurring April 28–May 3, 2019 in Cincinnati, Ohio.

LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded V K Singh and Paul Lillrank with the Shingo Publication Award for their book, Innovations in Healthcare Management. V K Singh is the founder and managing director of InnovatioCuris (IC), adjunct professor of the World Health Innovation Network at the Odette School of Business in the University Continue reading “Innovations in Healthcare Management by V K Singh and Paul Lillrank Receives Shingo Publication Award”

The Shingo Institute Welcomes Blom Consultancy as a New Provider of Shingo Workshops

Summary: Shingo Licensed Affiliates are private companies who contract with the Shingo Institute to teach Shingo Workshops to groups and individuals. Blom Consultancy has just contracted to become the newest Shingo Licensed Affiliate.

Logan, Utah — The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has partnered with Blom Consultancy of the Netherlands. The partnership means that Blom Consultancy will teach the Shingo workshops to groups and individuals interested in improving the culture of their organizations to improve efficiency, working conditions, and value. Additionally, Blom Consultancy will work with their clients to enhance their business using the Shingo Guiding Principles™. Continue reading “The Shingo Institute Welcomes Blom Consultancy as a New Provider of Shingo Workshops”